Gestión pública
Capacitan a agentes municipales para mejorar la atención al vecino
La Municipalidad de la Villa de Merlo llevó adelante una jornada de capacitación dirigida a trabajadores municipales, con el objetivo de incorporar herramientas que permitan optimizar la atención al vecino, especialmente en áreas de contacto directo como mesas de entrada.
La actividad se desarrolló en la Casa del Poeta “Antonio Esteban Agüero”, donde se generó un espacio de intercambio y reflexión sobre el rol clave que cumplen los agentes públicos en la relación diaria con la comunidad.
Durante el encuentro se abordaron temas vinculados a la comunicación efectiva, la resolución de conflictos, el trato cercano y la implementación de procesos más claros y ágiles en la gestión.
La propuesta buscó fortalecer habilidades prácticas que impacten directamente en la calidad del servicio que se brinda a los vecinos.
La capacitación fue organizada de manera conjunta por distintas áreas municipales, en el marco de una política orientada a mejorar la atención y promover una gestión más eficiente y cercana.
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